Order Cancellation

Physical Products:

• Orders can be cancelled only before the item is shipped.
• Orders that have already been shipped cannot be cancelled.

Refund Policy

No-Refund Policy: We maintain a strict no-refund policy for all products. However, exceptions may be made in the following cases:

• Product not received.
• Product lost in transit.
• Wrong product delivered.
• Product damaged during shipping.

Refund Process (When Applicable)

If a refund is approved, the amount will be credited back to the original payment method within 7–14 business days.

Return Policy

We are committed to ensuring customer satisfaction and stand by the quality of our products. Below is our return policy to guide you through the return and replacement process:

Eligibility for Return

• Returns are accepted only for defective, damaged, or incorrect products received.
• The return request must be initiated within 24 hours of receiving the product.

Return Process

• If your return request is approved, the replacement process will be initiated within 24 hours.
• Once the replacement is dispatched, it is expected to be delivered within 24 hours.

Important Notes

• Delivery timelines may be affected by delays from the transport company, adverse weather, or other unforeseen circumstances.
• We are not responsible for delays caused by external factors beyond our control.

We aim to make the return and replacement process as smooth and transparent as possible. For any questions or assistance, please contact Yogi Enterprises through the contact details available on our website.